Summary

A guide to the soft skills employers expect, often as important as technical skills. Defines key areas like communication, teamwork, professionalism, integrity, initiative, dependability, adaptability, lifelong learning, and interpersonal skills. Shows how to demonstrate these skills during job searching through a professional online presence, polished email and voicemail, strong written and nonverbal communication, appropriate dress, good preparation, and thoughtful references. Also explains how soft skills help you succeed at work through teamwork, reliable follow-through, and professional communication, and how they support career growth by going beyond basic duties and continuing to learn.